Effective Date: July 4, 2025
At Izzu Academy (https://izzu.academy/), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for our services, or otherwise interact with us.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Who We Are
Izzu Academy is an online tutoring platform based in Toronto, Ontario, Canada, offering educational services to students globally.
2. What Information We Collect
We collect both personal and non-personal information:
Personal Information
- Name
- Email address
- Phone number
- Country of residence
- Age or date of birth (for student eligibility)
- Payment information (processed securely via third-party gateways)
- Login credentials (for registered users)
- Any information you provide when contacting us or booking a session
Non-Personal Information
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on site
- Referral source
3. How We Use Your Information
We use the information to:
- Provide and manage tutoring services
- Respond to inquiries and customer support requests
- Personalize your learning experience
- Process payments securely
- Send administrative updates and notifications
- Improve our website and services
- Comply with legal obligations
4. Legal Basis for Data Processing (GDPR Compliance)
If you are in the European Economic Area (EEA), we process your data based on:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests (e.g., improving services)
5. How We Share Your Information
We do not sell your data. We may share it with:
- Service providers (e.g., payment processors, email platforms, scheduling tools)
- Legal authorities if required by law
- Tutors, only with your consent and where necessary for service delivery
6. Data Storage and Security
We store data on secure servers and take all reasonable steps to protect it:
- SSL encryption on our website
- Password protection and access control
- Periodic audits and updates to security practices
7. International Data Transfers
As we serve students worldwide, your data may be transferred to, and stored in, countries outside your residence. We take steps to ensure adequate protection in accordance with Canadian privacy laws and, where applicable, the GDPR.
8. Cookies and Tracking Technologies
We use cookies to:
- Understand user behavior
- Improve website functionality
- Remember your preferences
You can disable cookies via your browser settings, but this may affect your experience.
9. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion
- Withdraw consent at any time
- Object to certain processing
- File a complaint with a data protection authority
10. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices or content.
11. Children’s Privacy
Our services are intended for users aged 13 and above. If we learn that we have collected data from a child under 13 without parental consent, we will delete it promptly.
12. Updates to This Policy
We may update this policy occasionally. When we do, we will revise the “Effective Date” and notify users via email or website notification where appropriate.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Izzu Academy
Toronto, Ontario, Canada
📧 Email: info@izzu.academy
🌐 Website: https://izzu.academy/